Ngā rāte
Rates & property
Pay your rates, check your property valuation, apply for a rebate if things are tight.
Te Kaunihera o Tāmaki Makaurau · redesign concept
Your city, one quiet click away.
Rates, bins, consents, dogs, parks — every council task in one calm place. No maze of menus, no civic jargon. Start with what you need to do; we'll take it from there.
He aha tāu e hiahia ana? What do you need to do?
Popular right now · top tasks
01 · Service notices
Right now in the region
02 · Practical, daily
My Auckland
Taku Tāmaki Makaurau
The three things a resident actually opens a council site for: when the bins go out, what the harbour's doing, and how to get something fixed.
Collection day finder
Te rā para
Search a street to see rubbish, recycling and food-scraps days. Sample addresses across all 21 boards — try Karangahape, Titirangi or Bader.
Harbour & sky
Te huarangi me ngā taiSpot something? Report it
Whakamōhiotia te raruFour taps to a reference number. Photos welcome, GPS optional, no account needed.
Immediate danger? Call 111. Noise, pollution and animal issues any hour on 09 301 0101.
03 · The full catalogue
Every service, honestly labelled
Ngā ratonga katoa
Eight categories mirroring the real council catalogue — each link goes somewhere real: a working flow on this page, or a plain-English service brief.
Te para
Rubbish & recycling
Bins, collection days, inorganic pick-ups and everything that leaves the kerb.
Ngā whakaaetanga
Building & consents
Consents, LIMs, inspections and the rules before you break ground.
Ngā wai
Water & environment
Stormwater, waterways, flood risk and the whenua we all look after.
Ngā papa rēhia
Parks & recreation
From local playgrounds to 28 regional parks — find one, book one, explore one.
Ngā rori
Roads & travel
Roads, footpaths, parking and getting around the region safely.
Ngā wāhi
Venues & events
Halls, studios and stages for hire — plus what's on across Tāmaki Makaurau.
Ngā kararehe
Animals & pets
Dog registration, animal management, and the rules for chooks and bees.
04 · Money, handled with care
Pay without the paperwork
Utu me ngā ratonga ipurangi
Rates, infringements and dog tags — each flow runs end-to-end right here: lookup, amount, method, receipt. Real validation, real reference numbers, zero server calls.
myAUCKLAND keeps your properties, dogs and receipts in one place — sign-in is mocked in this concept.
Struggling with rates? The rebate checker estimates your entitlement in three fields.
Prefer a human? 09 301 0101, 24/7, or any service centre.
05 · From Our Auckland
What the region's talking about
Newsroom stories grounded in the real OurAuckland beat — environment, animals, libraries, transport.
06 · Democracy, open
Have your say
Homai tō whakaaro
Live consultations with honest clocks. When a window closes, it closes — you'll see it flip to decision-pending, not pretend it's open forever.
07 · Show up
Coming up near you
Planting days, festivals, closures worth knowing about. Add anything to your calendar in one tap.
08 · We answer, always
Kia ora — talk to a human
Call us, any hour
24/7Toll-free from residential landlines inside the region. Deaf, hard-of-hearing or speech-impaired? NZ Relay at nzrelay.co.nz connects you. Life or property at risk: 111.
Service centres
Kanohi ki te kanohiMonday to Friday, 8.30am–4.30pm. Council-service libraries carry the same help after hours in many centres.
Ask Auckland Council
The digital assistantChat for account questions, opening hours and routing. Online enquiries get a reference number the same way reports do.